VicNet Portal¶
The VicNet portal is an optional feature accounts add to their service level. Volunteers and Coordinators download the VicNet app in the Google Play or Apple App Store to use VicNet on their mobile device. If the volunteer or Coordinator is using a laptop or desktop computer, they go to https://www.volgistics.com/vicnet to log in to the portal.
Volunteers use the portal to receive messages, update their contact information, view their schedule, add themselves to the schedule, review or post their service hours and more. Coordinators can view and optionally update information for volunteers who serve in the Assignments they oversee. Coordinators can also optionally view or manage the schedule for their Assignments.
Organizations with the VicNet portal in their service level can also enable the free text messaging feature.
About¶
- Add VicNet, VicTouch, or VicDocs
- Remove VicNet or VicDocs from Service Level
- VicNet Overview
- Volunteer and Coordinator Password Overview
- VicNet and VicTouch Trials
Access¶
- Send Password Message to a Volunteer or Coordinator
- Send Password Message to Tagged Volunteers
- Set Up VicNet Access
- Shared Email Addresses
Set Up¶
- Collect Affiliation Information
- Getting Started with Self-Scheduling
- Schedule Qualifications and Rules
- Self-Scheduling Settings for VicNet and VicTouch
- Add Links on Application Forms to VicNet
- Allow Coordinators to Schedule, but Not Volunteers
- Create Links to VicNet
- Customize Buttons for VicNet
- Customize Themes for VicNet
- Enable Photo Upload
- Getting Started With VicNet
- Home Page Settings
- Schedule Page Settings for VicNet
- Service Page Settings for VicNet
- VicNet Ground Rules
- VicNet Profile and Volunteers Page Setup
- Volunteer Privacy Settings
- Upload Logo
Troubleshooting¶
Using¶
- Send a Message to VicNet or VicTouch
- Volunteer and Coordinator Guide for Text Opt-In
- Coordinator Guide for VicNet
- Get Volunteers Started With VicNet
- Switch Organizations in VicNet
- Track Overall Usage and Last VicNet Access Date
- Upload Documents in VicNet
- VicNet for Groups
- Volunteer Guide for VicNet
- Send a Link to a Specific Webpage