Service¶

Service information shows the history of when volunteers served. This is the information used to create service reports. Service information can be entered by System Operators or by the volunteers themselves if you use the VicNet portal, but the most accurate way to have service information added is to use the VicTouch time stations.

About¶

• Date of Last Activity
• Floating (and Other) Subtotals
• Mandatory Service Overview
• Merit Hour Overview
• Methods of Posting Service
• Service Measure Overview
• Service Tab Overview
• Service Value Overview

Set Up¶

• Create an Award
• Auditing Settings
• Mandatory Service Set Up
• Merit Hour Set Up
• Merit Hour (Travel Time) Set Up
• Post Page Settings
• Service Measure Set Up
• Service Tracking Ground Rules
• Update Full-Time Equivalent (FTE)
• Add Service Values
• Fiscal Year Settings
• Statistics Settings
• Years of Service Settings

Troubleshooting¶

• Difference Between Decimal and Hours:Minutes Formats
• Service Reports Do Not Match
• Dates Are Changed When Posting Hours
• Service Entry Edit Button Is Missing
• Find Records With Service Entries Missing Assignment

Using¶

• Get Monthly Assignment Hours
• Get Monthly Volunteer Hours
• Get Unduplicated Volunteer Count for Service
• Include Count on Service Reports
• Who Was Here Report
• Add Service Entry to Volunteer
• Audit Entries from VicNet or VicTouch
• Audit Entries
• Create Time Sheets
• Delete a Batch of Service
• Edit Service Entries
• Enter Past Hours
• Enter Service From Paper Time Sheets
• Enter Service From Post Page
• Post Hours From Schedule
• Track Volunteer Absences
• Track Volunteer Mileage
• Service Page Settings for VicNet
• View Who's Here
• Find Volunteers Who Did Not Serve as Scheduled
• Find Who Served in a Certain Year
• Find Who Served on a Particular Date
• Inactivate Volunteers Without Recent Activity
• Print a Report of a Volunteer's Hours
• Search Based on Mandatory Service
• Search Based on Service