By submitting this form, I agree to abide by the stated policies and procedures listed in The Open Door's Volunteer Handbook.
CIVIL RIGHTS TRAINING
Goal of Civil Rights: That everyone is treated with fairness and equality while receiving services at The Open Door.
Legal Prohibitions: Discrimination is prohibited on the basis of race, color, national origin, age, disability, sex, gender identity, religion, reprisal, and where applicable, political beliefs, marital status, familial or parental status, sexual orientation, or protected genetic information or where all or part of an individual’s income is derived from any public assistance program.
Types of Discrimination: Intentionally treating someone differently because of their differences; making a rule that affects a protected class group negatively; and retaliation against complainant or his/her family, associates, or others involved in complaint process or exercising civil rights.
When do Civil Rights Rules Apply: Civil rights rules apply at any time there is any federal financial assistance. Federal financial assistance is receiving anything of value from the federal government—not just cash. Because The Open Door receives federal food commodities, the rules apply.
- Special Circumstances: Make sure people with disabilities and limited English are accommodated.
- Treat all people with dignity and respect.
- Maintain confidentiality. See the following section on Confidential Information.
- Make sure individual data is kept confidential.
- Sexual harassment is prohibited. Do not engage in or tolerate unwanted or unwelcome sexual behavior including jokes, touching, requests for sexual favors, etc. Report violations to management or to state or federal officials.
Advise people who allege discrimination about how to file a complaint. They may write to: USDA, Director, Office of Civil Rights, 1400 Independence Ave. S.W., Washington, D.C. 20250-9410, or call (800) 795-3272 or (202) 720-6382 (TTY).
If conflicts occur, remain calm. Call for assistance immediately if you feel threatened. Consider mediation or a third party to help resolve the situation.