Volunteers may begin after attending orientation, going to their background screening and badge appointment (may take up to 15 business days to receive badge), and passing any required training (all animal handling positions require a hands-on training class).

Contact Information


Emergency Contacts

Please list 2 emergency contacts.


Requirements

1. You must be at least 16 years or older with a driver's license or state identification card to Volunteer at Palm Beach Animal Care & Control. If choosing to Volunteer with dogs, you must be 18 years or older.

2. All animal-handling positions require a hands-on training class here at the shelter. The cat handling and dog handling classes are about one hour. The dog playgroup training session is about three hours.

3. Every Volunteer is required to undergo a basic background screening before volunteering.

4. Commit to at least one shift for a minimum of 6 months.



Volunteer Role Descriptions

You must be 16 years or older for the Volunteer Positions below:

*Feline Friends - Interact and socialize with cats/kittens who are waiting for homes in our PetPals adoption program. Activities include playing, petting, quiet reading, and more. *Requires Cat Handling Training Class.*

*Feline Observer – Observe and Report on overall cat behavior and personality. Information gathered will be used for their profile on our SNAP adoption page and Kennel Cards.* Requires Cat Handling Training Class.*

* Feline Pawpurrazzi - Take pictures and videos of our adoptable cats for our website and social media. *Requires Cat Handling Training Class.*

*Feline Foster Parent - Provide temporary housing, love and care for a cat/kitten until they are ready for adoption. *Requires separate Foster Application that must be filled out by a parent or guardian.*

*Enrichment Workshop – Attending scheduled Workshops to make and create Enrichment items (toys, puzzles, treats, etc.) for all animals currently at the shelter.

*Kong Krew – A Kong is a hollow, rubber, dog toy that can be stuffed with yummy treats to provide hours of enrichment to help prevent boredom and anxiety. The Kong Krew stuffs Kongs and makes pupsicles too!

*Lost & Found Liaison - Help reunite pets with their families and assist visitors with lost & found reports. Must be proficient with phones and computers to maintain the shelter’s lost and found database. *Additional Training Required.*

*SF Fair – Volunteering on site at our booth at the South Florida Fair. Helping to educate the public and promote the many services we provide.


*Welcome Greeter - Show genuine hospitality by offering a warm welcome to visitors. Kindly answer questions and guide them to where they want to go. *Additional Training Required.*

You must be 18 years or older for the Volunteer Positions below:

*Dog Walker – Leash walk dogs who are waiting for homes in our PetPals adoption program. *Requires Dog Handling Class.*

*Dog Playgroup - Assist behavior staff with multi-dog playgroups in our fenced play areas. *Requires Playgroup Training Class.*

*Dog Playgroup Observer – Observe and report on dog behavior and personality displayed in Playgroup. Information gathered will be used for their profile on our SNAP adoption page and Kennel Cards.* Requires Playgroup Training Class.*

*Dog Pawpurrazzi - Take pictures and videos of our adoptable dogs for our website and social media. *Requires Dog Handling Class.*

*Dog Paw Spa – Bathe dogs to improve their comfort and adoptability. *Requires Paw Spa Training Class.*

*Special Events Expert - Assist in various positions at on-site and off-site events (roles depend on the event). Set up and tear down/cleanup is always needed and appreciated. *If working with Dogs at Events, you must attend the Dog Handling Class.*

*Vet Clinic Assistant - Assist our vet staff with surgery preparation and recovery, sterilizing instruments, administrative duties, and more. ***We are not currently accepting new vet clinic assistant volunteers at this time.


Availability

Indicate when you are available to volunteer.


Medical Concerns

If you have any medical or health issues that may interfere with your volunteering here, please explain so that we can do our best to accommodate you. If there are none, write NONE.


Email Preferences

Email is our primary mode of communication. We send volunteers information on upcoming events & celebrations, reminders, and important updates.


Open Admission Shelter

Working in an open admission animal shelter where we may accept any animal in need can be emotional. For animals that are suffering from disease, injury or other infirmities, pose a safety threat or for which a caring home cannot be found, euthanasia is the most humane alternative.



Volunteer Pledges, Rules, & Waiver of Liability

As a volunteer, you PLEDGE TO:

*Become familiar with ACC policies and procedures as well as uphold their philosophy and standards.
*Seek clarification from volunteer management or staff when required.
*Communicate any job-related problems, concerns, differences of opinion, conflicts, or suggestions to the volunteer coordinator, shelter management, and/or the director.
*Display courtesy, sensitivity, and compassion for both people and animals. You agree to treat ALL animals here at the shelter in accordance with ACC's high standards of moral and ethical treatment. You agree to treat all customers, staff, and other volunteers with respect even if you disagree with their actions or opinions. (This includes conversations & interactions online and through social media.)
*Promote responsible pet ownership and humane treatment of all animals.
*Strive to promote a positive environment.

As a volunteer, you UNDERSTAND & AGREE TO THE FOLLOWING RULES:

*Working as a volunteer is dependent on a law enforcement background check. I will wear my photo ID badge each time I volunteer, and I am responsible for my badge.
*I will wear my volunteer shirt, jeans or capris, and closed toed shoes (required). No shorts more than 6 inches above the knee, jeans/pants with holes or rips, spaghetti strap tank tops, or open toed shoes are permitted when working as a volunteer.
*I will sign in & out of Volgistics (volunteer database) on the computer in the main lobby each time I volunteer. If a dog/cat key is needed, I will sign it out from the volunteer coordinator's office and return it at the end of my shift.
*I will stick to my commitment of the shift(s) I chose and will inform the volunteer coordinator and/or my section manager if I am unable to make a shift or if I need to change my schedule.
*I consent to the possibility of appearing in still or motion pictures. I understand that my name and/or photo may be used for educational, promotional, or other purposes related to the mission of the organization.
*I will not use the word "kill" or refer to ACC as a "kill shelter" or use disparaging comments at ACC or on social media.
*If I post on social media, I agree to post only management-approved animals for the purposes of helping them get adopted or fostered. I will refrain from posting any information about animals that have not been approved for adoption, foster, or rescue without permission from the director (this includes my personal sites). I will refrain from posting information about animals which are the subject of any investigation, court case, or special hold.
*I understand and accept that not every animal will be saved. I will be respectful to the employees who must make the difficult decisions on euthanasia and will not criticize or disparage the shelter or staff while volunteering or publicly on social media.

WAIVER OF LIABILITY & HOLD HARMLESS AGREEMENT

I understand and agree that volunteering at the Palm Beach County Division of Animal Care & Control may subject me to various risks and dangers and agree to protect, defend, reimburse, indemnify and hold Palm Beach County, its' agents, officers, employees, and elected officials harmless at all times from and against all claims, liability, expenses, losses, costs, fines, damages or causes of action of every kind and character, including attorney's fees and costs, whether at trial or appellate levels or otherwise, arising during, as a result of, or in connection with my participation as a volunteer.

I hereby assume the risk of participating as a volunteer at the Palm Beach County Division of Animal Care & Control and hold Palm Beach County, its agents, officers, employees and elected officials harmless at all times from and against all claims, liability, expenses, losses, costs, fines, damages, or causes of action of every kind and character, including attorney's fees and costs, whether at trial or appellate levels or otherwise due to their acts, errors or omissions resulting in bodily injury, including death, or damage to my property incident to, or in connection with my participation in the volunteer program. Additionally, authorization is hereby given for emergency medical care rendered to me.

I agree to release, indemnify, and defend Palm Beach County and its officials, officers, employees, and agents from and against any claim that I, my parents or legal guardian, or any other person may have for any losses, damages, injuries, or death arising out of or in connection with my participation in this volunteer program.

I indicate by checking the box below that I have read the terms and conditions of participation and agree to abide by them. I have carefully read this agreement and acknowledge that I understand it. No representation, statements, or inducements, oral or written, apart from the foregoing written statement have been made. This agree shall be governed by the laws of the state of Florida. If any portion of this agreement is held invalid, the rest of the document shall continue in full force and effect.

By checking this box, I am agreeing to follow these rules and all policies and procedures that are in place for the division.