Dear Volunteer,

Welcome & thank you for your interest in becoming a Volunteer at University Medical Center of El Paso (UMC). The Junior Volunteer Program consists of volunteer’s ages 14 – 17 and runs from June – August. We look forward to your energy and enthusiasm that volunteers, such as you, add to the service we provide to our patients.

Like any new undertaking, there are some details that need to be accomplished before starting as a volunteer. Please take the time to read this letter thoroughly – it will make the process easier for you.

The following requirements must be met before beginning your volunteer assignment:

• Fill out the online Junior Volunteer Services Application. The deadline for the application is March 20

• If your application is chosen, you will be contacted for an interview with the Volunteer Services Supervisor. For your interview, please bring your immunization records and picture ID (Texas ID, High School ID, etc.)

• If you are under 18 years of age, your parents must sign a Parental Consent Form allowing us to perform a TB test and lab work. (The form can be found at

• Two recommendation forms (can also be downloaded via These may be provided by professors, supervisors, family friends etc. DO NOT include forms filled out by family members

• Applicants must have a letter of good academic standing from the high school guidance counselor/advisor stating that the student is in good academic standing. Letter must include GPA and a copy of the student’s transcript. We are looking for a minimum of a 3.0 GPA. It is at the Volunteer Office’s discretion to accept anyone within a few points lower than a 3.0

• school resume

• Understand that as a volunteer, your accumulated hours for service, will not translate into internship or externship hours.

Please turn the above documents ALL TOGETHER by April 1. If the documents are not turned in a package, the application will NOT be processed.

If you are accepted for our volunteer program, you will need to do:

• TB test and lab work (These procedures will be done at UMC at no charge to you)

o TB tests are done in Occupational Health located on the second floor of the Annex. If you have not had a TB test in more than one year, they will perform the test on you twice. The first one wakes up your system and the second one actually tests for tuberculosis

o Three days after the test is performed, you must go back to Occupational Health and have the test read

o Lab work including test for Rubella, Rubeola and Varicella and Titers will be performed in the Outpatient Laboratory located behind the Annex. Tell the nurses you are a volunteer and need a TB Test done and lab work

o Bring a copy of your shot record when you have your TB Test done

• Attend Hospital Orientation

• Junior Volunteers are expected to commit to a minimum of 60 hours of service within the two and a half-month period (The entire Summer until school begins)

Please note that Orientation, TB Tests and Lab work are mandatory in order to volunteer.


Orientation will be held in the Board Room, 8th floor of the Hospital from 9:00 a.m. to 1:00 p.m. Please bring a pen and paper. You may park in the garage located in front of the hospital.

Clearance Appointments

During your interview, a clearance appointment will be scheduled to receive your identification badge and set your schedule. Your identification badge and uniform must be worn at all times while volunteering on the hospital premises.


Junior Volunteers wear khaki pants and a white polo shirt with the Junior Volunteer Logo. Tennis shoes may be worn, but they must be white and clean. Uniforms must be clean and neatly pressed at all times.

Please feel free to contact me at 521-7648 if you have any questions. I’m looking forward to working with you and helping you enjoy your time with us. Again, thank you for making us your choice for your Summer volunteer experience!

Cristina C. Ramirez

Name and address




Emergency Contact/Parent or Guardian Information

Please provide Parent/Guardian Information. If address is the same as above, leave address section blank.

Demographic Information

You may optionally provide the following information. It is used only to help us get a better understand of the demographic make-up of our volunteers.

School Information

Please answer the following questions:

What is your Grade Point Average?

What grade will you be entering next year?

What is your expected date of graduation?


Please indicate the days and times you are usually available to volunteer.

Email Preference

We like to keep volunteers informed of important news, schedules, and volunteer opportunities by email, however will not send you any email you prefer not to receive. Use the checkboxes below to select the kinds of email you would like to receive from us.

Volunteer Information

How did you hear about UMC's Volunteer Program?

Have your ever volunteered at UMC? If so, when and where?

Please list any friends/relatives associated with UMC:

Volunteer Experience

Have you had previous experiences in volunteer work?

If yes, where and when?

What where your job duties?


List two adults that know you well, excluding family members. Please bring in the attached reference forms from these individuals.

Volunteer Ethics Guidelines Agreement

If accepted as a hospital Volunteer:

1. Being a hospital volunteer carries the responsibility of being loyal to the hospital. I understand that hospital affairs are strictly confidential and I am subjected to the same code of ethics which governs the hospital staff. I am expected to comply with the policies and procedures of the University Medical Center of El Paso and the Guest Service Department.

2. My services are donated to the hospital without contemplation of compensation or future employment. I also understand that solicitation for employment while serving as a volunteer is against the hospital. My services are given with humanitarian, religious, or charitable reasons.

3. Upon arrival to the hospital, I will clock-in using my ID badge. When leaving the hospital I will clock-out. I understand that if I forget to clock in or out I must inform the Supervisor of Volunteer Services with-in 24 hours or I will not receive credit for the hours volunteered that day.

4. I am required to provide the history of my past immunizations before the start of my volunteer service. I may be asked to receive a tuberculosis skin test and provide a sample of blood (to check my immunity to chickenpox and measles). Any tests required by the University Medical Center will be provided at no cost to me.

5. I must attend an orientation before beginning my volunteer service. The information provided (including the confidentiality and substance abuse testing policies) during this orientation must be presented to all staff members, including volunteers. I will be required to review this information on a yearly basis. I will also be required to update my tuberculosis skin test annually in order to remain active as a volunteer.

6. I am required to wear a uniform while volunteering. The Supervisor of Volunteer Services will provide dress code information during the orientation. Volunteers are not permitted to wear scrubs.

7. I will report to my volunteer assignment on time and in appropriate attitude. I will be issued an identification badge, which will be used to record my time on the Electronic Time Collection System. This badge must be worn at all times while I am volunteering. It is against hospital policy to use this badge in any manner which it is not intended. I understand that I must return my uniform and badge when I have completed my service.

8. I understand that I am authorized to charge a maximum of $5.80 per day in the cafeteria before or after a four-hour shift on the days I volunteer. If I go over I am responsible for the difference.

9. If I am not able to report at my scheduled time, I will call the department to which I am assigned as far in advance as possible.

10. I shall not sell or attempt to sell goods or service, request contributions or solicit person to sign or distribute literature of any kind on the hospital premises unless I receive the express authorization of the Supervisor of Volunteer Services to engage in these activities.

11. There shall be no loitering in any part of the hospital at any time. I shall not visit friends, patients, or other volunteers except in the line of duty. I will not come to the hospital unless I am volunteering and in uniform. The only exceptions are, of course, if I am a patient or visiting a patient.

12. Any accident, injury or unusual occurrence in which I may be involved while volunteering must be reported to the Guest Services Department Office immediately.

13. I shall attempt to resolve any problems related to my volunteer activities with my supervisor, and, if unsuccessful, attempt to resolve such problems with the Supervisor of Volunteer Services.

14. I will not ask the staff for professional advice for myself or my family while I am on duty. The privilege of being a volunteer does not include free medical service or a reduction in hospital rates.

15. I will not give medications, take vital signs, provide any type of direct patient care or leave the hospital to run errands for patients or associates. I understand that the person in charge of my department or floor is responsible for the section, and I am under his or her supervision. When in doubt as to any procedure, I will consult the supervisor and let him or her take the responsibility.

16. I understand that the following places are off-limits to volunteers: Isolation Rooms, Operating Rooms, Delivery Rooms and the Morgue.

17. By agreeing to become a volunteer, I have made a commitment to provide a service of both my time and ability. I shall fulfill my commitment to volunteer the entire summer for a minimum of 60 hours at The University Medical Center by completing all assignments I accept.

18. As a volunteer, I am eligible to receive a permit to park my vehicle in the employee garage at no cost. This permit is the property of the University Medical Center and may be revoked at any time if abuses of this privilege are reported to the Supervisor of Volunteer Services. I understand that my accumulated hours of service will not translate to Internship or Externship hours.

19. As a volunteer, I may be subject to drug and alcohol testing when a Supervisor or other observers reasonably suspect the individual under the influence.

20. I understand the Volunteer Services Department reserves the right to terminate my volunteer status as a result of:

a. Failure to comply with the policies and procedures

of the hospital.

b. Absence without prior notification.

c. Unsatisfactory attitude, work or appearance; or

d. Any other circumstances which, in the judgment of

the Supervisor of Volunteer Services, would make my

continued service as a volunteer contrary to the

best interest of the hospital.

I understand that the hospital serves the right to accept or reject my application at its sole discretion.

I have read the above guidelines, understand their importance, and will abide by them.