Thank you for your interest in volunteering with the Arizona Center for Nature Conservation (ACNC), also known as the Phoenix Zoo!

Please provide complete information on the form below for our volunteer records.

Once you complete the form, click the "continue" button at the bottom. After submitting the application, you will receive a confirmation response and details on the next steps involved in becoming a Phoenix Zoo volunteer.

Please note: This application is available only to those volunteers 18 years of age and older 

Personal Information

Note: Fields marked with an asterisk (*) are required

Personal History

All volunteers are required to pass a background check before acceptance into the program.

Please answer the questions below:

1. Have you ever been convicted of a felony?

2. Have you ever been dismissed from a volunteer program?

Our Mission

Arizona Center for Nature Conservation advances the stewardship and conservation of animals and their habitats while providing experiences that inspire people and motivate them to care for the natural world.

How do you believe your service as a volunteer will help the ACNC accomplish our mission?

Our Core Values

Our core values reflect the behaviors and attitudes which lead our interactions and decisions – helping us to achieve our mission and vision.  By following these core values we develop and foster positive relationships within our community which will ensure Arizona Center for Nature Conservation’s long-term success.  


We encourage a spirit of cooperation and teamwork by working together to build relationships to meet our common goals. 


We demonstrate compassion and service for each other and our guests, and ensure the highest standards of care for our animals.  


We demonstrate integrity, fairness and professional standards, and are committed to managing and operating the organization as a credible, successful and self-sustaining enterprise.


We assess situations independently and look for solutions with a willingness to take appropriate action.


We approach our work, bringing energy, enthusiasm, and a desire to create enjoyable experiences for all.

Please choose one of our core values above and explain how you plan to embody it as an ACNC volunteer.

Our Guests

At the ACNC, we are WILD about Guest Service! Our job is to provide everyone in our Zoo with the best experience possible and our volunteers help ensure that all guests receive amazing service while visiting the Zoo.

Please answer the question below:

How comfortable do you feel approaching and interacting with zoo guests?

Emergency Contact

Note: Fields marked with an asterisk (*) are required

Accommodation Needs

Can you perform all the essential volunteer function(s) of the position(s) for which you are applying, with or without reasonable accommodation?

All Volunteers Agree To The Following:

While volunteering at the Phoenix Zoo, I WILL:

  • Represent myself with professionalism, dignity and pride and be responsible for conducting myself with courtesy and appropriate behavior.
  • Follow through and complete accepted tasks.
  • Remain in my assigned area.
  • Stay on designated paths unless otherwise specified by my staff contact.
  • Avoid situations where I am alone with children and/or youth.
  • Report suspected violations of these terms to the Zoo volunteer contact immediately.

While volunteering at the Phoenix Zoo, I WILL NOT:

  • Smoke or use tobacco products on Zoo grounds.
  • Use, possess or be under the influence of alcohol at any time while volunteering.
  • Use, possess or be under the influence of illegal drugs at any time.
  • Touch any guests.
  • Be alone at any time with a child. If this occurs I will immediately inform the Zoo volunteer contact.
  • Discriminate on the basis of race, color, religion, sex, age, national origin, martial status, disability, or sexual orientation.
  • Use any discipline that frightens or humiliates any guests.
  • Use profanity in the presence of guests.
  • Bring children or other non-volunteers with me to my shift (each guest must purchase a Zoo ticket).



The Phoenix Zoo is committed to conducting its programs and activities in a safe manner and holds the safety of volunteers in high regard. The Zoo continually strives to reduce such risks and asks that all volunteers follow safety rules and instructions that are designed to protect the volunteer’s safety. However, volunteers must recognize that there is an inherent risk of injury when choosing to volunteer for any activity or program. Please recognize that the Zoo carries only limited medical accident coverage for volunteers; therefore, it is strongly urged that all volunteers review their own health insurance policy for coverage. Additionally, each volunteer is solely responsible for determining if he/she is physically fit and/or properly skilled for any volunteer activity. It is always advisable, especially if the volunteer is pregnant, disabled in any way or recently suffered an illness, injury or impairment, to consult a physician before undertaking any physical activity.


Despite careful and proper preparation, instruction, medical advice, conditioning and equipment, there is still a risk of serious injury when providing volunteer services. Understandably, not all hazards and dangers can be foreseen. Volunteers must understand that depending upon the volunteer services, certain risks, dangers and injuries due to acts of God, inclement weather, slip and falls, inadequate or defective equipment, failure in supervision or instruction, premises defects, horseplay, carelessness, lack of skill or technique and all other circumstances inherent to the particular volunteer services exist. In this regard, it must be recognized that it is impossible for the Zoo to guarantee absolute safety.


Please read this form carefully and be aware that in consideration for providing volunteer services, you will be expressly assuming the risk and legal liability and waiving and releasing all claims for injuries, damages or loss which you may sustain as a result of participating in any and all activities connected with and associated with your volunteer services (including transportation services/vehicle operations, when provided). As a volunteer, I recognize and acknowledge that there are certain risks of physical injury to volunteers in this program/activity and I voluntarily agree to assume the full risk of any and all injuries, damages or loss, regardless of severity, that I may sustain as a result of my volunteer services. I further agree to waive and relinquish all claims I may have (or accrue to me) as a result of my volunteer services against the Phoenix Zoo, including its offi cers, offi cials, agents, volunteers and employees (hereinafter collectively referred as “Parties”). In addition, I recognize that a loss to personal property could occur due to theft, damage (willful or otherwise), fi re, water damage or many other man-made or natural causes and occurrences, and that the Parties are in no way responsible for lost, missing, stolen or damaged items.

I do hereby fully release and forever discharge the Parties from any and all claims for injuries, damages or loss that I may have or which may accrue to me and arising out of, connected with, or in any way associated with my volunteer services. I have read and fully understand the above important information, warning of risk, assumption of risk and waiver and release of all claims.

Selecting "I Agree" and submitting this digital form shall substitute for and have the same legal effect as an original form signature.