Please complete this application if you are interested in becoming a 9/11 Memorial & Museum Volunteer Docent. Docents play a key role in the educational mission of the Museum, providing talks and tours to visitors. A 3-4 month training (weekly class) is required. For more information, see

Fields with * are required. Click submit at the bottom of the application upon completion.

Personal Information

Note: Providing your demographic information is optional. It is used only to help us get a better sense of the demographic make-up of our volunteers.

Skills & Experience

Availability *

The current shift times are AM: 9:45am-2:15pm or PM: 2:15pm-6:45pm. We require 1 shift per week, and we ask that you volunteer for at least one year.
Please indicate the days you would be available for these shift times.

Personal Interests - DOCENTS *

Please answer the following questions to help us have a better sense of your interest in the docent program.


We require that all docents have an interest in the history of 9/11 and the World Trade Center, a willingness to learn more about these topics, and a desire to discuss them with groups of people. Why do you want to be a docent with the 9/11 Memorial Museum? Please describe ways in which you demonstrate these qualities.


Much of a docent’s responsibilities involve speaking with the public. Discuss any relevant public speaking and/or teaching experience.


While not necessary, please describe whether you have a personal connection to 9/11. Are you comfortable volunteering in an emotionally sensitive environment?


Do you have any previous experience as a docent? Do you have any other skills, interests, or previous experience you wish to bring to our attention?

Emergency Contact *

In the event of an emergency whom should we notify?

References *

Please list two references who can speak to your qualifications for your desired position. NO family relations please.

I Agree *

I understand the 9/11 Memorial & Museum requires a minimum commitment of 1 shift per week (approx 4 hours each) for a minimum of one year.

I understand that I will not receive any remuneration for my services and understand that volunteering is contingent upon successful completion of a criminal history background check. I further consent to a representative of the 9/11 Memorial & Museum contacting my listed references.

If chosen to be part of the volunteer program, I also authorize the National September 11 Memorial and Museum at the World Trade Center Foundation, Inc. (“9/11 Memorial”) to depict my likeness, image, name, words, voice, and biographical information in any and all media for any purpose.

I confirm that all information I have listed on this application is true.