Thank you for your interest in Hillwood's visitor services volunteer program!


We are recruiting for a new visitor services volunteer (VSV) class that begins January 2021. During a 3-hour training session followed by on-the-job training shifts, VSVs learn how to provide exemplary customer service and light interpretation to museum visitors in the visitor center and mansion. While Hillwood has both weekday and weekend openings, we are primarily seeking candidates with flexible weekend availability. To view the full position description, please visit the "Jobs and Volunteering" page on Hillwood's website.


Please complete this online application form if you are interested in applying for Hillwood's visitor services volunteer program. Once you complete the form, click the continue button at the bottom. Asterisks (*) indicate required fields.


GENERAL INFORMATION


AGE REQUIREMENT


HOW YOU HEARD


EXPECTATIONS

Briefly discuss your expectations of the visitor services volunteer program. What do you hope to take away from your participation? What do you expect to contribute?



CUSTOMER SERVICE

Share what steps you have taken in the past to ensure a high level of customer satisfaction.



EDUCATION & SKILLS

Please select the highest level of education you have achieved as well as any skills you are willing to share with Hillwood.



VOLUNTEER & EMPLOYMENT HISTORY

List and give a brief description of the duties for your three most recent work and/or volunteer experiences.



RELEVANT MEMBERSHIPS, AFFILIATIONS & CLUBS

You may, at your option, exclude any organization that may identify your race, religion, age, gender, national origin, handicap, veteran status, sexual orientation, or any other status protected by applicable law.



VOLUNTEER AVAILABILITY

Visitor services volunteers typically serve two to four shifts per month equating to approximately 100 service hours annually. The 4-hour shifts are typically from 9:30 a.m.-1:30 p.m. and 1-5 p.m. Tuesday through Sundays on a floating schedule. On occasion, volunteers also assist with special programs, such as weekend festivals and evening events. To view the full position description, please visit the "Jobs and Volunteering" page on Hillwood's website.


While Hillwood has both weekday and weekend openings, we are primarily seeking candidates with flexible weekend availability. Please check all the available days for which you are applying.




REFERENCES

Provide information for two professional references. These should be individuals who can attest to your accomplishments, abilities, and professionalism.



ADDITIONAL COMMENTS

Is there anything else you would like to tell us about yourself that will help in evaluating your application for the visitor services volunteer program? Are there any additional volunteer roles you are interested in learning more about?



Acknowledgement and Agreement

For purposes of this application, a "volunteer" is anyone who, without compensation or expectation of compensation beyond reimbursement, performs a task at the direction of and on behalf of Hillwood Estate, Museum & Gardens. A volunteer must be officially accepted and enrolled in the volunteer program before performing any task on behalf of Hillwood. It is Hillwood's intent to provide equal opportunity to volunteers, in all terms, privileges and conditions of the volunteer program and to administer the volunteer program in a non-discriminatory manner. Volunteers are not employees of Hillwood and the volunteer relationship may be terminated by either party with or without cause, without explanation, or advance notice.


I also certify that the information stated on this application is true and correct to the best of my knowledge and belief and is made in good faith. Any false statements made by me may be used as a rejection of this application. I hereby authorize Hillwood Estate, Museum & Gardens and/or its agents to investigate and verify my background, employment history, academic history, and all information requested or provided in this application. I also understand that my acceptance into the volunteer program is contingent on the results of a criminal background check and that Hillwood at its sole discretion will determine if any aspects of an individual's criminal record are inconsistent with volunteer service at Hillwood.


If selected as a volunteer, I agree to abide by the provisions contained in the most recent version of the volunteer handbook and other policies and procedures that may deemed be relevant by Hillwood to serve as a volunteer.