Crisis Line
Location: Domestic Violence Services-Grand Junction
Duties: Responsible for providing crisis intervention phone support and community resource information to individuals experiencing domestic violence.

Responsibilies include: answer crisis calls, make appropriate community and emergency referrals when necessary, contact on-call staff if in-person support or shelter access is needed. Email staff the crisis calls report for shift covered.
Qualifications: Completion of volunteer application and interview.
Successful completion of appropriate background screenings.
Must complete program orientation and position specific training: 15 hours of domestic violence training and 30 hours of sexual assault training.
Be available by phone for the duration of your assigned shift. (5pm-8am every scheduled evening and 24 hours on weekends).
Must maintain client and family confidentiality.
Be depenable and responsible.
Ability to be non-judgmental, tolerant, patient, empathetic, and handle stressful crisis situations.
Good listening and communication skills.
Attend semiannual trainings.
Computer and organization skills.
Abide by all Hilltop policies/procedures and code of conduct.
Notify supervisor if not able to make scheduled shift.
Report all concerns to supervior.
Complete and submit volunteer hours to supervisor monthly.
Directions: To find out more about this position contact the Hilltop Manager of Volunteer Services at 970-244-0659 or complete a volunteer application on the Hilltop website: www.htop.org.

Hilltop Volunteer Benefits include:

Experience, training and new skills for professional development
Build relationships and become part of a team
Opportunity for promotion and more responsibility with assignments
Personal recognition for service and invitations to special events
Free flu shots
Address: Latimer House
1129 Colorado Avenue
Grand Junction, CO 81501
Web site:www.htop.org
Minimum age:21
Availability needed:Ongoing
Volunteers serve up to: 15 hours Daily
Times needed:
  Sun Mon Tue Wed Thu Fri Sat
Morning:              
Afternoon:              
Evening:              
Anytime:              

Skills: Customer Service