Enrollment Support
Location: Hilltop Health Access
Duties: Responsible for providing program enrollment support that enhances Health Access services to clients and their families.

Responsibilities include: assisting clients set up PEAK accounts,make changes to existing accounts, and enroll clients in CHP+ and Medicaid, complete customer service logs for each appointment.
Qualifications: Dress code is business casual.
Completion of volunteer application packet and interview.
Successful completion of appropriate background screenings.
Time commitment: 4-6 hours a day for 1-3 days a week.
Completion of program orientation and position specific training-with additional PEAK Webinars, shadowing and hands-on staff instruction. Must have strong computer and data entry skills.
Must be confident in ability to troubleshoot and solve problems.
Maintain client and family protected health information (HIPPA) and confidentiality.
Dependable and responsible.
Good listening and communication skills.
Maintains open communication with team members, reporting all concerns to supervisor.
Notifies supervisor if not able to make scheduled shift.
Completes and submits volunteer hours to position supervisor monthly.
Abide by all Hilltop and Health Access policies/procedures and Code of Conduct.
Directions: To find out more about this position contact the Hilltop Manager of Volunteer Services at 970-244-0659 or complete a volunteer application on the Hilltop website: www.htop.org.

Hilltop Volunteer Benefits include:

Experience, training and new skills for professional development
Build relationships and become part of a team
Opportunity for promotion and more responsibility with assignments
Personal recognition for service and invitations to special events
Free flu shots
Address: The Family Resource Center
1129 Colorado Avenue
Grand Junction, CO 81501
Web site:www.htop.org
Minimum age:21
Availability needed:Ongoing
Volunteers serve up to: 6 hours Weekly
Times needed:
  Sun Mon Tue Wed Thu Fri Sat
Morning:              
Afternoon:              
Evening:              
Anytime:              

Skills: Clerical/Computer
Customer Service