Family Room Volunteer
Location: Family Room at Banner Children’s-Diamond Children’s Medical Center
Volunteer Services
Duties: The Ronald McDonald Family Room at Banner Children’s-Diamond Children’s Medical Center is an extension of the services Ronald McDonald House of Southern Arizona provides. The Family Room serves all pediatric in-patient families at the Banner Children’s-Diamond Children’s Medical Center. It is a special place within the hospital, near the intensive care units, where families can relax and “getaway” while still being close to their child. Family Room volunteers staff the room, uphold all Family Room and hospital policies and are supportive to those families who use the room. The Volunteer’s part is crucial to maintaining the friendly, caring atmosphere of the Family Room.

Family Room volunteers help provide these services:

Answer telephones
Register guests
Provide orientation and tours to first time guests
Keep simple statistical records
Instruct families of the Family Room policies
Enforce policies when needed
Offer resources to families
Keep room neat and tidy
Help provide a warm, friendly, and supportive atmosphere for families
Qualifications: Training provided: Two-hour training with Family Room Manager.
Commitment requirements: RMHC requirements: Online application, meeting with Program Manager, background check, four-hour shift once weekly or bi-weekly. Minimum six-month commitment for each shift.

Individual volunteers must be at least 18 years old to become a Family Room volunteer. Must be fully vaccinated for Covid-19, have current and up-to-date immunization records: Measles (rubeola), Mumps, German Measles (Rubella): or positive laboratory titer results for MMR antibodies. Varicella (Chicken Pox): proof of 2 vaccination or positive laboratory titer results for Varicella antibodies (MMR immunity is not required if you were born before 1957). Must provide proof of a negative TB skin test done within the past 12 months or proof of 2 negative TB skin tests done in your life. A TB test is required on an annual basis thereafter. Influenza Vaccination - The Centers of Disease Control and Prevention (CDC) determine the official timeframes of flu season each year – typically October through April. Each year, requires seasonal documentation of flu vaccination for all volunteers.

Available hours: 9am – 1pm; 1pm – 5pm; 5pm – 9pm; Shift hours may vary.
Directions: Program location: Banner Children’s-Diamond Children’s Medical Center, 4th Floor Room 4202
Address: 1501 N. Campbell Ave.
Tucson, AZ 85724
Minimum age:18