How do service records get into Volgistics?
There are several ways you can enter or collect volunteer service information in Volgistics:
1. If your volunteers all serve at primarily one or several fixed locations, such as a hospital, clinic, museum, zoo, or a performing arts center, you can use the VicTouch module to collect volunteer service. The VicTouch module provides an interactive computer station (optionally with a touch screen monitor) where volunteers can sign-in and out, and also receive messages, check their schedules, and more. VicTouch can eliminate manual hour record keeping entirely in many organizations.
2. You can use the VicNet module if you would like some or all of your volunteers to post their own volunteer hours online from home (or any computer with an Internet connection). This option can also reduce or eliminate the need for manual hour record keeping. You will need to setup the VicNet Time Sheet tab in order to do this.
3. If you pre-schedule all or most of your volunteers in advance, you can use the Volgistics Post page to post volunteer hours directly from your schedules. In addition to posting hours from the schedule, the Post page also lets you post hours for tagged volunteers, volunteers in a particular Assignment, with a certain Type, with a certain Flag, or with last names starting with a specific letter. You can find out more about how the Post page works in help topic 1021.
4. If you want to track volunteers, and you cannot use any of the methods described above to collect or post volunteer hours, you can collect hours "on paper" and then enter them manually later. If you enter volunteer hours manually from paper time sheets, you can use the Post page to speed-up the manual hour entry process; or you can always post hours manually in individual volunteer records.
Choose the method that best suits your needs. No matter which way you choose to collect service, hours will appear in Volgistics as part of service records, and these drive your reports. You can collect some hours one way, and other hours a different way, and they'll be in a standard format in your database. You can also start out entering hours manually and then switch to VicTouch. They all feed into the same database.
Help topic 1166