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Help topic: Label Text Alignment

Like other Volgistics reports, you receive label reports as Adobe Reader PDF files, and you print your labels from these PDF files using Adobe Reader. If you find that your label text is not properly aligned your labels when you print these reports, follow these steps to correct the problem:

1. Versions of Adobe Reader prior to Adobe Reader 6 may not accurately scale some printed reports, such as labels. If you’re using a version of Adobe Reader that is earlier than version 6, update to a later version of Adobe Reader. Learn more about how to get Adobe Reader.

2. Set ‘page scaling’ to ‘None’ in Adobe Reader. To do this:

a. Be sure you’re using Adobe Reader 6 or later.

b. From your Volgistics Mailbox, click on the label report you want to print. This opens Adobe Reader and displays the report on the screen.

c. In Adobe Reader, click the Printer icon (or choose Print from the Adobe Reader File menu). This opens a ‘Print’ dialog box.

d. Locate the ‘Page Handling’ box on the Print dialog box, and then set the Page Scaling selection to 'None,’ as shown here:

e. Click the OK button.

If this does not result in proper text alignment on the label, check these things:

1. Double check to be sure you selected the correct Avery® label number on the Page Design window if you’re using Avery brand labels, or if your label manufacturer provides the comparable Avery stock number. If you’re not using Avery labels or you’re not sure of the Avery® label number, be sure you’ve selected “Unknown or different brand" as the Avery® label number, and then double check your label page dimensions on the Page Design window.

2. In rare cases there are compatibility issues with Adobe Reader and certain printer driver software versions that cause text alignment problems. Adobe provides more information about this, and additional support for Adobe Reader at www.adobe.com.

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Help topic 2119
Added or revised 05-01-2007