|
|
|
|
Your existing volunteer information moves directly from VolunteerWorks to
Volgistics. |
Once you have a Volgistics
account you can convert your volunteer records from VolunteerWorks into
Volgistics. Converting your volunteer data into Volgistics will not change the
information in your VolunteerWorks database. If you're just testing to see how
your data will appear in Volgistics you can continue using VolunteerWorks as
usual and then convert your data from VolunteerWorks to Volgistics again later
when you're ready to switch.
If you have VolunteerWorks version 3, you
can use VolunteerWorks to convert your data to Volgistics yourself whenever you
choose, or if you'd prefer (or you have a version of VolunteerWorks that's
older than version 3), Volgistics can convert it into your Volgistics account
for you at no cost. |
| Click here to learn
how! |
|
|
| Questions
and Answers about converting |
Q. If I convert my
VolunteerWorks data into Volgistics, can I later move it back to
VolunteerWorks?
A. There is not a data conversion utility
that moves data from Volgistics into VolunteerWorks. For this reason you should
determine that Volgistics suits your needs before you convert from
VolunteerWorks and begin using Volgistics. Volgistics trial accounts are free,
and you can run a test conversion of your VolunteerWorks data into your
Volgistics trial account to see how things work before you decide to make the
switch.
Q. Will my VolunteerWorks filters and reports transfer to
Volgistics?
A. Volgistics has a completely new report and
query system, so there is no way to preserve reports or filters you created in
VolunteerWorks. However, most people consider the Volgistics reporting and Sets
features very easy to use. Plus, there are a variety of common reports already
setup and ready to go in Volgistics.
Q. If I want to move from
VolunteerWorks to Volgistics, what about my year end reports?
A. Since you can convert the information you already have in
VolunteerWorks into Volgistics, you can make the move to Volgistics anytime
during the year and then print your year-end reports from Volgistics.
You can also complete the current year in VolunteerWorks, and then begin
using Volgistics at the beginning of a new year.
Q. I do not have
a "Volgistics Conversion Utility" option on the Internet menu in
VolunteerWorks. What should I do.
A. First, be sure you are
using VolunteerWorks Version 3. Start VolunteerWorks and look at the Version
number in the VolunteerWorks login box.
If you're using Version 3 you
should apply a free VolunteerWorks version 3 update to get the conversion
utility. Click here to
obtain the free VolunteerWorks version 3 update.
Q. What if I have
a version of VolunteerWorks that is older than Version 3?
A. The VolunteerWorks to Volgistics conversion utility is available to
organizations that have VolunteerWorks version 3. Data from VolunteerWorks
systems older than Version 3 can be converted by the Volgistics team at no
cost. Just follow the steps
here for sending
your VolunteerWorks data for conversion.
Q. The VolunteerWorks
conversion utility appears to start but never reports any progress. What should
I do?
A. While the conversion is running from VolunteerWorks
you should see a series of progress messages on the screen. If you don't see
any progress messages there may have been an Internet connection issue.
Check to be sure you can visit www.volgistics.com from the computer where
you're running the conversion. If you cannot connect to www.volgistics.com
contact your ISP or network administrator.
If your organization uses a
firewall, check with the person who maintains the firewall to be sure it does
not prevent you from making SSL connections to https://www.volgistics.com.
These steps may also resolve connection issues:
1. Choose
Volgistics Conversion Utility from the Internet menu in VolunteerWorks.
2. Click Start.
3. Click the Connection settings button. This
opens the Internet connections settings window.
4. Change the state of
the 'Use Windows Internet connection settings' checkbox (if it is currently
checked, uncheck it; if it is not currently checked, check it).
5.
Click Save to save your settings.
Try the conversion again.
If you continue to experience a connection issue there may be a firewall or
proxy server that prevents an SSL connection from the conversion utility.
Although it may be somewhat less secure than using an SSL connection, your can
turn off SSL like this:
1. Choose Volgistics Conversion Utility from
the Internet menu in VolunteerWorks.
2. Click Start.
3. Click
the Connection settings button. This opens the Internet connections settings
window.
4. Uncheck "Use secure connections (SSL)."
5. Click
Save to save your settings.
If these steps do not resolve the problem
consider asking Volgistics to run your VolunteerWorks conversion for you.
Q. Can I re-run the VolunteerWorks conversion into a Volgistics
account that I converted data from VolunteerWorks into previously?
A. While we always recommend converting data from VolunteerWorks
into an "empty" Volgistics account, you can re-run the conversion again the
same way you originally ran it without first clearing your Volgistics account.
If you do this, any new data you added to VolunteerWorks since you
last converted your VolunteerWorks data will be added into your Volgistics
account. This will include any new volunteer records you've added, as well as
any new hour records you've added to VolunteerWorks. However you will see these
"side-effects" if you do this:
1. Any records or look-up table items
that you may have deleted in Volgistics since you last converted from
VolunteerWorks will re-appear in Volgistics after you re-run the conversion.
Basically, the conversion makes sure that your Volgistics account has
everything that is currently in VolunteerWorks, without duplicating any records
you converted the last time you ran the conversion.
For example, if
you deleted an assignment called "ABC" from your Volgistics account, but that
assignment still exists in VolunteerWorks, then your Volgistics account will
again have an assignment called "ABC" after you re-run the conversion from
VolunteerWorks.
2. If you've changed any volunteer PIN numbers in
Volgistics (but not in VolunteerWorks), the conversion will add a new volunteer
record in Volgistics for that volunteer with the original PIN number that
appears in VolunteerWorks. So if you've changed the PIN number in any volunteer
records that were converted previously, you'll end up with a duplicate copy of
that volunteer record when you re-run the conversion if the volunteer's PIN
number is no longer the same in VolunteerWorks.
As long as you can
live with these side-effects you can simply re-run the conversion from
VolunteerWorks to get the new data you've added to VolunteerWorks.
|
| |
|
