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Your existing volunteer information moves directly from VolunteerWorks to
Volgistics. |
Once you have a Volgistics
account you can convert your volunteer records from VolunteerWorks into
Volgistics. Converting your volunteer data into Volgistics will not change the
information in your VolunteerWorks database. If you're just testing to see how
your data will appear in Volgistics you can continue using VolunteerWorks as
usual and then convert your data from VolunteerWorks to Volgistics again later
when you're ready to switch.
If you have VolunteerWorks version 3, you
can use VolunteerWorks to convert your data to Volgistics yourself whenever you
choose, or if you'd prefer, Volgistics can convert it into your Volgistics
account for you at no cost. |
| Click here to learn
how! |
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| Questions
and Answers about converting |
Q. If I convert my
VolunteerWorks data into Volgistics, can I later move it back to
VolunteerWorks?
A. There is not a data conversion utility
that moves data from Volgistics into VolunteerWorks. For this reason you should
determine that Volgistics suits your needs before you convert from
VolunteerWorks and begin using Volgistics. Volgistics trial accounts are free,
and you can run a test conversion of your VolunteerWorks data into your
Volgistics trial account to see how things work before you decide to make the
switch.
Q. Will my VolunteerWorks filters and reports transfer to
Volgistics?
A. Volgistics has a completely new report and
query system, so there is no way to preserve reports or filters you created in
VolunteerWorks. However, most people consider the Volgistics reporting and Sets
features very easy to use. Plus, there are a variety of common reports already
setup and ready to go in Volgistics.
Q. If I want to move from
VolunteerWorks to Volgistics, what about my year end reports?
A. Since you can convert the information you already have in
VolunteerWorks into Volgistics, you can make the move to Volgistics anytime
during the year and then print your year-end reports from Volgistics.
You can also complete the current year in VolunteerWorks, and then begin
using Volgistics at the beginning of a new year.
Q. I do not have
a "Volgistics Conversion Utility" option on the Internet menu in
VolunteerWorks. What should I do.
A. First, be sure you are
using VolunteerWorks Version 3. Start VolunteerWorks and look at the Version
number in the VolunteerWorks login box.
If you're using Version 3 you
should apply a free VolunteerWorks version 3 update to get the conversion
utility. Click here to
obtain the free VolunteerWorks version 3 update.
Q. What if I have
a version of VolunteerWorks that is older than Version 3?
A. The VolunteerWorks to Volgistics conversion utility (and free
conversion service) is available to organizations that have VolunteerWorks
version 3. Data from VolunteerWorks systems older than Version 3 may be
converted through the Volgistics
Jump-Start Service or
using the free import
utility.
Versions of VolunteerWorks older than version 3 were
retired nine years ago when Version 3 was released.
Q. The
VolunteerWorks conversion utility appears to start but never reports any
progress. What should I do?
A. While the conversion is
running from VolunteerWorks you should see a series of progress messages on the
screen. If you don't see any progress messages there may have been an Internet
connection issue.
Check to be sure you can visit www.volgistics.com
from the computer where you're running the conversion. If you cannot connect to
www.volgistics.com contact your ISP or network administrator.
If your
organization uses a firewall, check with the person who maintains the firewall
to be sure it does not prevent you from making SSL connections to
https://www.volgistics.com.
These steps may also resolve connection
issues:
1. Choose Volgistics Conversion Utility from the Internet menu
in VolunteerWorks.
2. Click Start.
3. Click the Connection
settings button. This opens the Internet connections settings window.
4. Change the state of the 'Use Windows Internet connection settings' checkbox
(if it is currently checked, uncheck it; if it is not currently checked, check
it).
5. Click Save to save your settings.
Try the conversion
again.
If you continue to experience a connection issue there may be a
firewall or proxy server that prevents an SSL connection from the conversion
utility. Although it may be somewhat less secure than using an SSL connection,
your can turn off SSL like this:
1. Choose Volgistics Conversion
Utility from the Internet menu in VolunteerWorks.
2. Click Start.
3. Click the Connection settings button. This opens the Internet
connections settings window.
4. Uncheck "Use secure connections
(SSL)."
5. Click Save to save your settings.
If these steps
do not resolve the problem consider asking Volgistics to run your
VolunteerWorks conversion for you.
Q. Can I re-run the
VolunteerWorks conversion into a Volgistics account that I converted data from
VolunteerWorks into previously?
A. While we always recommend
converting data from VolunteerWorks into an "empty" Volgistics account, you can
re-run the conversion again the same way you originally ran it without first
clearing your Volgistics account.
If you do this, any new data you
added to VolunteerWorks since you last converted your VolunteerWorks data will
be added into your Volgistics account. This will include any new volunteer
records you've added, as well as any new hour records you've added to
VolunteerWorks. However you will see these "side-effects" if you do this:
1. Any records or look-up table items that you may have deleted in
Volgistics since you last converted from VolunteerWorks will re-appear in
Volgistics after you re-run the conversion. Basically, the conversion makes
sure that your Volgistics account has everything that is currently in
VolunteerWorks, without duplicating any records you converted the last time you
ran the conversion.
For example, if you deleted an assignment called
"ABC" from your Volgistics account, but that assignment still exists in
VolunteerWorks, then your Volgistics account will again have an assignment
called "ABC" after you re-run the conversion from VolunteerWorks.
2.
If you've changed any volunteer PIN numbers in Volgistics (but not in
VolunteerWorks), the conversion will add a new volunteer record in Volgistics
for that volunteer with the original PIN number that appears in VolunteerWorks.
So if you've changed the PIN number in any volunteer records that were
converted previously, you'll end up with a duplicate copy of that volunteer
record when you re-run the conversion if the volunteer's PIN number is no
longer the same in VolunteerWorks.
As long as you can live with these
side-effects you can simply re-run the conversion from VolunteerWorks to get
the new data you've added to VolunteerWorks.
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