Security

Click the service agreement above to learn more about Security, Reliability, Privacy, and Terms of Use.

Security and privacy of customers' data is Volgistics' number one priority. Volgistics incorporates the same mission-critical security and privacy protections as those used by online banking services.

Volgistics uses a layered approach to security, and follows industry standard 'best practices' at each level. Security begins with the physical security of the Volgistics data center; continues to network security, and ends with the protection of the data itself.

Physical security

The Volgistics system is operated exclusively by Volgistics from a secure data center. The data center is located in the central United States. It provides the physical environment necessary to keep data and equipment secure 24 hours a day, including 24x7 secured access, security alarms, video surveillance, smoke and fire detection, and fire suppression systems. Authorized Volgistics employees are the only people who have access to the Volgistics system.

Network security

Volgistics strictly safeguards customer data and transactions while they are in transit. The Volgistics network uses 128-bit secured-socket layer (SSL) data encryption-the same level of encryption used in online banking.

With SSL, all of your volunteer information is encrypted - or scrambled - as it travels back and forth between your computer and the Volgistics datacenter. Even if someone were able to intercept the information as it traveled over the Internet, it would be meaningless to them in this encrypted form. This is a higher level of security than that used internally on most corporate networks.

Volgistics uses Cisco stateful-inspection firewalls and the Cisco ‘self-defending network’ strategy to prevent unauthorized access to the Volgistics network.

Data security

Designed expressly for secure Internet operations, the Volgistics database itself includes advanced security, data integrity, and encryption protections. Volgistics data never leaves the control of Volgistics. Backup data is encrypted for additional protection.

Data stored in Volgistics is the sole property of Volgistics customers. Customers define and control their own login credentials. Only the people you authorize have access to your data. Once you authorize a user to access the Volgistics system, user-specific permissions that you set determine which functions and data are available to them. Volgistics uses strict session management. Sessions expire automatically after a period of inactivity.

Volgistics also protects your data with a strict privacy policy.