FAQs: Security and privacy
Security
and privacy
Why is it safe for me to send my data over
the Internet?
What is 128-bit SSL encryption?
How reliable is Volgistics?
Is Volgistics
available 24 hours a day?
Do you backup my
data?
How do you ensure no one else can access my
data?
Can Volgistics see my information?
Does my
browser need to allow cookies?
Can I get my data back if
I want to?
|
| Why is it safe for me to send my data over
the Internet? |
Top |
|
| Volgistics encrypts
information as it travels across the Internet using industry-standard Secure
Socket Layer (SSL) technology. SSL helps ensure that your information is
protected during transmission over the Internet. This is the same technology
used to protect online banking services, and for protecting credit card
information at online stores. Volgistics uses 128-bit SSL encryption on all
transactions. See complete Security information. |
| What is 128-bit SSL encryption? |
Top |
|
| 128-bit Secure Socket
Layer (SSL) encryption is the highest level of encryption currently supported
by commercial web browsers. This is the same type of security used by many
financial institutions. |
| How reliable is Volgistics? |
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|
| Volgistics monitors its
systems for reliability 24 hours a day, 7 days a week. Located in its own
secure data center, the system includes redundant servers, backup power, and
multiple network links. Learn more about the reliability of Volgistics.
See complete Reliability information. |
| Is Volgistics available 24 hours a day? |
Top |
|
| Yes. You can access
Volgistics any time via the Internet. Occasionally, we may need to take down
the system for regular maintenance. We always try to perform these kinds of
maintenance during non-peak periods. |
| Do you backup my data? |
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|
| Yes. Volgistics protects
your volunteer records by storing your information on firewall-protected
servers, and redundant disk drives. In addition to always maintaining two
copies of your data to help ensure that a hardware failure will not affect you,
Volgistics automatically backs up your data every day so that your information
is protected. |
| How do you ensure no one else can access my
data? |
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|
| Volgistics stores your
data on firewall-protected servers. You have control over who can access your
account and what they can see and do. Once you sign up, only the people whom
you explicitly authorize can access your information. Each user has a unique
login name and password, and you can track their activity in an event log.
See complete Security information. |
| Can Volgistics see my information? |
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|
| Your data belongs to you
and no one at Volgistics has access to your password. No one can see your
information unless you authorize it. There may occasionally be database
conditions or maintenance procedures that require authorized Volgistics
employees to view raw data file content. In these cases, information is seen
only in an aggregate form. Employees who perform such maintenance do so in
compliance with our Privacy Policy. |
| Does my browser need to allow cookies? |
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|
| No. You can use
Volgistics even if your browser does not accept cookies. If your browser
does accept cookies you can tell Volgistics to remember your account
number and login name at your computer, which saves you from having to enter
them when you Login. If your browser is set to reject cookies you can
still use Volgistics, you'll just need to enter your account number and login
name each time you Login. |
| Can I get my data back if I want to? |
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|
| Yes, You can retrieve
copies of the volunteer information you store in Volgistics in a standard
(Excel) spread sheet file as often as you'd like, anytime you want to. You can
even schedule this so that you automatically receive a copy of your database on
a regular basis, such as once a month.
More
information. |
