Volgistics

Security

Click the service agreement above to learn more about Security, Reliability, Privacy, and Terms of Use.

Security and privacy of customers' data is Volgistics' number one priority. Volgistics incorporates the same mission-critical security and privacy protections as those used by online banking services.

Volgistics uses a layered approach to security, and follows industry standard 'best practices' at each level. Security begins with the physical security of the Volgistics data center; continues to network security, and ends with the protection of the data itself.

Physical security
The Volgistics system operates from a secure datacenter, owned and operated by Volgistics exclusively for the Volgistics system. The datacenter is located in the central United States. It provides the physical environment necessary to keep data and equipment secure 24 hours a day, including 24x7 secured access, security alarms, video surveillance, smoke and fire detection, and fire suppression systems. Authorized Volgistics employees are the only people who have access to the datacenter.

Network security
Volgistics strictly safeguards customer data and transactions while they are in transit. The Volgistics network uses 128-bit secured-socket layer (SSL) data encryption-the same level of encryption used in online banking.

With SSL, all of your volunteer information is encrypted - or scrambled - as it travels back and forth between your computer and the Volgistics datacenter. Even if someone were able to intercept the information as it traveled over the Internet, it would be meaningless to them in this encrypted form. This is a higher level of security than that used internally on most corporate networks.

Volgistics' SSL-based network security is supplemented by a Network Solutions Server ID, also known as a "digital certificate." The certificate verifies that all data claimed to have originated from the Volgistics web site did, in fact, originate from that site, and that it has not been tampered with along the way. A digital certificate is the industry standard, and can be neither forged nor decoded with current or foreseeable technology.

The Volgistics data center also uses Cisco secure firewalls to prevent unauthorized access to Volgistics applications and data.

Volgistics network security is monitored by Kiva Networking, an independent network engineering firm.

Data security
Designed expressly for secure Internet operations, the Volgistics database itself includes advanced security, data integrity, and encryption protections. Volgistics data never leaves the control of Volgistics. Backup data is encrypted for additional protection.

Data stored in Volgistics is the sole property of Volgistics customers. Customers define and control their own login credentials. Only the people you authorize have access to your data. Once you authorize a user to access the Volgistics system, user-specific permissions that you set determine which functions and data are available to them. Volgistics uses strict session management. Sessions expire automatically after a period of inactivity.

Volgistics also protects your data with a strict privacy policy.